The information Heri Heights Serviced Apartments collects from users enables us to personalise and improve our services. This document describes the types of information we collect from our users and use of it thereof.

What information we collect

Personal information you provide to us

We receive and store any information you enter on this website or provide to us in any other way. The types of Personal Information collected may include your name, billing address, postal address, email address and telephone numbers that are entered on this website, sent to us by email or entered in the process of paying for an order.

Personal information collected automatically

We receive and store certain types of information whenever you interact with this website. Also, we automatically receive and record information from your browser, including your hardware model, operating system version, unique device identifiers and mobile network information, including phone number, browser type, IP address and the page you requested. This information is collected and stored using Google Analytics. Google Analytics is a web analysis service provided by Google. Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualise and personalise the ads of its own advertising network.

Email communications

We may receive a confirmation when you open an email from this website, if your computer supports this type of program. We may use this confirmation to help us make emails more interesting and helpful.

Browser Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognise your browser and tell us how and when pages in our site are visited and by how many people. We do not combine the site usage information collected through cookies with other Personal Information.

How we use information we collect

We use the information we collect to provide, maintain, protect, improve our service and develop new ones. We also use this information to offer you tailored content.

When you contact us, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services such

as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

We will use information as required by law.

If you have questions or concerns about our privacy practices or wish to make a request in respect of your personal information please contact the General Manager at or +254 (0) 738 321 93 .

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